ProducT + UX Design
Legal + POlicy Design
July 2022 - Current
JDOE x UNHCR
Product / Service Designer
Assist the United Nation High Commission on Refugees (UNHCR) on their adoption of the JDOE platform, an anonymous matching tool that empower victims of sexual assault and harassement to report their perpetrators. Responsibilities include leading workshops and interviews with internal stakeholders, mapping requirements to wireframes and interactive prototypes, conducting tests with users, and partnering with a branding agency to design hi-fidelity mockups.
January 2021 - September 2022
City Innovate
Senior Product Manager / Many Hats
First product manager for enterprise SaaS product, streamlining government procurement to promote more equitable and optimal outcomes. Drove the entire development lifecycle from discovery, shopping, prioritization, testing, to analysis. Served as a principal experience and UI. Ran internal and external design workshops including problem definition, journey mapping, ideation, solution design and iteration, and more. Evangelized product-driven methodologies to instigate organizational change management necessary to move from a sales- to product- driven organization. Worked creatively under incredibly tight times to translate complex and vague problem areas into clear user-centered solutions.
Aug 2019 - Sep 2020
Run of Show
Product Manager and UX Designer
Led product development for a mobile SAAS app from idea-stage through to MVP. Drove UX development through seven iterations from user personas to an interactive prototype, conducting user testing, iterating interactive mock-ups in Figma, and delivering UI components to the development team. Defined technical requirements and development timeline, serving as translator between a non-technical founder / funder and a 4-person development team.
Dec 2016 - May 2020
WeWork
Product Associate, Events
Created and grew a new business line, selling open office space for private events, from 2 locations to 125+ across 27 cities internationally. Prototyped digital booking and physical implementation infrastructure for new product-line. Coordinated relationships and support required between digital, product, design, legal, accounting, and marketing teams. Managed contracting and accounting systems for all private events location. Designed and delivered branding and marketing collateral for new markets.
Jan 2020 - May 2020
Microsoft + Rights CoLab
Legal Fellow
Crafted an argument for a legal obligation under international human rights’ law to conduct Human Rights Impact Assessments (HRIAs) when legislating online content in order to appropriately balance countervailing rights.
Sept 2017 - Dec 2019
Ending the Prison Industrial Complex (EPIC)
Access Director
Directed research on the discriminatory exclusion of applicants with criminal records from the legal procession. Interviewed over thirty law school deans, bar examiners, and impacted legal professionals on their experience with the exclusionary practice to lobby law school admissions and the New York state bar to remove discriminatory questions about criminal history. Organized roundtables with impacted professionals, leading to the founding of a national network of impacted legal professionals organizing with a foundational belief that our legal systems will never function equitably, or at all, if those most harmed by it are definitionally excluded.
Education
NYU School of Law, 2020 (J.D.)
Access Project Director, Ending the Prison Industrial Complex (EPIC)
Staff Editor, Review of Law and Social Change
Social Innovation Symposium Chair
Intake Translator, Pro Se Asylum Clinic
Dean's Scholar, Wilf Family Scholarship
University of Michigan, 2016
B.S. Human Computer Interaction
Minors in Entrepreneurship and Performing Arts Management
Summa Cum Laude
Languages
Native English, French
Fluent Spanish
Basic Portuguese, Italian, Chinese
Basic Python, HTML5/CSS, SQL, PHP
Technical Skills
Adobe Creatie Suite
Figma and Sketch
Excel and Airtable
Sound and Video Editing
Event Production and Management
Design Thinking and Sprint Planning
Awards and Certifications
Jack J. Katz Memorial Award, 2020
IDEO Fellowship, 2019
Wilf Family Scholarship, 2017 - 2020
Innovator Award, 2016
University Honors, 2012-2016
James B. Angell Scholar, 2014 - 2016
Music Production Certification, 2014
Summer 2019
Gehl Studio
UX Fellow
Co-led 5 design sprints on one-week iterations cycles, applying a human-centered design approach to redesign a central Chicago plaza and optimize for community value and facilitate greater interactions with surrounding businesses. Shared and applied human-centered, UX practices to their urban design practice across two client projects and two active proposals.
May 2019 - July 2019
Gunderson Dettmer
Summer Associate
Researched and assisted with implementation of compliance best practices for new online consumer privacy protections (e.g. the GDPR and CCPA). Drafted company formation documents, capitalization tables, and employee option issuances.
Spring 2019
IDEO CoLab
UX Fellow
Prototyped interactive government engagement tool to enable local citizens to prototype public works projects on a testable-scale that is under development with the Somerville.
Jan 2019 - May 2019
ACLU Criminal Legal Reform
Legal Fellow
Assisted active litigation challenging the sufficiency of Idaho’s public defense system by drafting strategies for and analyzing take-aways of depositions. Produced original legal research for exploring the merits of a constitutional challenge to plea-bargaining regimes under the fourth amendment.
May 2018 - Aug 2018
Policing Project
Legal Fellow
Drafted recommendations on risk-reducing and rights-respecting use of emerging technologies, like cell-site simulators and automated license plate readers, reviewed by a national coalition of policing experts.
Constructed framework for a national rating system for police departments performance, identifying data accessible proxies for measuring community-centered public safety.
Aug 2015 - Dec 2016
Spotted
Founder and UX Designer
Developed a senior capstone project into a real-time parking app for Michigan game day’s on campus that would allow residents to monetize their parking spots or lawns for parking during high-demand periods. Delivered four cycles of UX overhauls, conducting heuristic evaluations, user interviews, and generating interactive prototypes in increasing levels of fidelity.
Executed digital and on-the-ground, real-time marketing campaigns.
Aug 2015 - May 2016
UMSI Design Clinic
UX Research and Design Consultant
Implemented a UX overhaul of a multi-player, mobile game to optimize user interaction and game play through heuristic evaluations, need assessments, and 6 one-week, iterative user testing cycles, implementing findings in real-time.
Conducted interviews with restaurant owners to define a business model for a restaurant marketing platform.
Delivered polished prototypes of branded and UX-optimized websites in preparation of launching businesses.